Local reviews that compound into real trust.
RatingNova helps local businesses request reviews, monitor reputation signals, and respond with brand-safe workflows from one calm command center.
Reputation command
Shoreline Dental Group
4.8
rating
312
new
92%
replied
New 5-star review
Needs owner reply
Draft approved
Everything your local reputation team needs, without the clutter.
RatingNova pairs automation with human approval so every request, reply, and report feels timely and trustworthy.
Smart review requests
Send perfectly timed SMS and email prompts after appointments, invoices, or completed jobs.
AI-assisted replies
Draft empathetic, brand-safe responses for Google, Yelp, Facebook, and vertical review sites.
Local rank signals
Track sentiment, review velocity, rating distribution, and competitive movement by location.
Approval controls
Keep owners, managers, and agencies aligned with permissions, templates, and audit history.
A daily operating layer for reputation work.
Managers see what needs attention, owners see local trust improving, and agencies get client-ready reporting without rebuilding slides every week.
Location health
12 locations, last 30 days
Review flow
86%
Response time
94%
Sentiment
78%
1-star Google review mentions billing confusion
AI reply draft for Facebook recommendation
Review velocity down 14% in East Bay
Built for the teams whose reputation is earned one visit at a time.
From dental practices to auto groups and agencies, RatingNova keeps review programs consistent without making them feel robotic.
"We doubled review volume without asking our front desk to remember one more thing."
Maya Chen
Owner, Northline Dental
"The response queue is the first reputation tool our location managers actually use daily."
Jon Bell
Ops Director, Summit Auto Group
"RatingNova gave our agency a polished reporting layer clients understand instantly."
Priya Shah
Founder, LocalLift Studio
A calmer way to grow local trust.
Connect
Plug into your CRM, POS, scheduler, or CSV workflow.
Request
Trigger branded review invitations after verified visits.
Respond
Route urgent feedback and publish approved replies faster.
Improve
Use trend reports to coach teams and spot service gaps.
Start with one location. Scale to every market.
Clear plans for operators who want reputation management to become a repeatable growth system.
Launch
For single-location teams starting review automation.
- 1 location
- 500 monthly requests
- Review inbox
- Email support
Growth
For busy local teams with richer routing and reporting.
- 5 locations
- 3,000 monthly requests
- AI reply drafts
- Competitor tracking
Network
For franchises, agencies, and multi-brand operators.
- Unlimited locations
- SSO
- Custom integrations
- Success manager
Questions local operators ask first.
A quick read on compliance, coverage, agencies, and launch timing.
Does RatingNova post reviews for customers?
No. RatingNova sends compliant review invitations and helps teams respond. Customers always choose whether and where to leave a review.
Which review sites can we monitor?
The platform is designed for Google Business Profile, Facebook, Yelp, and industry-specific sources commonly used by local service businesses.
Can agencies manage multiple clients?
Yes. Workspaces, location groups, permissions, and branded reports are built for agency and multi-location operations.
How fast can we launch?
Most teams can connect imports, customize request templates, and start sending campaigns in a single afternoon.
See what your reviews are leaving on the table.
Send a location, Google profile, or website. We will turn the first beta around as a practical review velocity and owner-reply audit.
Make every local customer interaction count.
Launch requests, responses, and reporting in one workspace built for teams that need trust to travel faster than word of mouth.